GoPower FAQs Page
Questions? We have the answers!
Frequently Asked Questions
What primary services do you offer?
Pretty much anything electrical related. From a simple home repair to commercial complete build outs.
What do you specialize in?
After 30 years in the business, we’re currently focusing on energy efficient ways to save you money and create a cleaner/greener tomorrow. It’s an exciting time as new and improved products come to the marketplace. Electric Vehicles alone are going to change the world.
What are your business hours?
Monday thru Friday 8:30 a.m. – 5:00 p.m.
Saturday & Sunday (Appointments Only)
What are the rates for your services?
Please contact us for rates of service – Since GoPower Electric offers such a wide variety of work, the rate is be depicted by the type of job. GoPower Electric will NEVER surprise you with the bill. We prefer to discuss and review everything with the customer prior to any work being done. The Honest Way!
What type of warranty do you provide ?
GoPower Electric stands behind their work. An unhappy customer is the LAST thing we ever want to see. We will go above and beyond to resolve any issues that could arise. Our Promise To You!
How do I get a FREE quote?
To save you money, and us time, we offer free quotes via email. Contact us by email and we’ll get back to you with some questions. We might and possibly ask for a few pictures to help with the quote. Then we can sharpen our pencil and put some numbers together for you. Easy Peasy!
What types of payments do you accept?
GoPower Electric accepts – Cash, Checks, Visa, MasterCard, American Express, Discover – Please keep in mind, any C/C payment over $1,000 we do charge a 3.5% credit card fee. This basically covers bank fees with the credit card companies. GoPower Electric is not out to make money on your credit card payment.
Do you require a deposit?
Typically we will never ask/require a deposit for work that will be performed. If the materials are specialty items, we may ask for a deposit. This is also goes true for high dollar devices/materials as well. If a deposits is required, this will always be discussed prior to any work being done.
What are your terms and conditions?
GoPower Electric expects payment in full at the time of completion of the work, unless the customer has made prior arrangements prior to the work being done. We generally take payments at the job but we also offer online payments. For more information, please contact us.
Do you offer references ?
Yes. If you would like to hear from some of our past customers, please contact us and we’ll put you in touch with them.
Do You Install EV Chargers?
Yes we do. We specialize in saving you money while we all make a GREENER tomorrow!
Can you disconnect my service power supply ?
The answer to this question is No. This has to be performed by Duke Energy. For more information about this and other power supply questions, please Click Here
If you didn’t get your question answered here, please
contact us with your question.
Thank You, The GoPower Team
Testimonials
What our customers write about us
Great People, Great Company!
Being retired and on a fixed income, they were able to help me out a vary fair price.
Don’t be like me. Call these guys BEFORE you get into a DIY project and find yourself behind the eight ball.
Word to the wise – A lot of products you see online might not work for your situation. I learned the hard way.